Product Warranty Statement

Reliable product protection you can count on

Our warranty ensures your Temprecord temperature and humidity loggers are covered for manufacturing defects — so you focus on monitoring, we handle the reliability.

Overview

Product Warranty Statement

Temprecord data recording instruments are engineered to record temperature and/or humidity values accurately — but they do not control or regulate environmental conditions. Under our warranty, if a unit fails to meet specification or has a manufacturing defect within the covered period, Temprecord’s liability is limited to the replacement or refund of that instrument. Device failures caused by mishandling, abuse or use outside specified environmental ranges are not covered.

Please contact the office for the Warranty Schedule for exact coverage periods, which are applied from the date of purchase.

What is covered?

Warranty at a Glance

Clear coverage timeline

Most units carry a product warranty of 12 months (or 1 million samples), while selected models carry 24 months (or 2 million samples).

Manufacturing defect protection

The warranty covers defects in manufacture or component failure, but excludes damage caused by environmental misuse or over-range conditions.

Model-specific terms

For example, the “Scientific” and “Medical” series receive 24-month defect-in-manufacture warranty; other models follow differing durations as per the Warranty Schedule.

Audit-ready documentation

Warranty terms are clearly published, providing transparency and confidence for regulated industries.

Global support & compliance

Warranty policy supports global operations, ensuring Temprecord loggers can be trusted in food, pharma, lab and logistics sectors.

Contact

Contact Temprecord

Have questions about your unit’s warranty or need help initiating a claim?

Precision

Get the exact monitoring solution you need

Request a quote and get expert recommendations tailored to your requirements.

Partnership

Join our network of trusted distributors

Interested in becoming a distributor? Get in touch with our team to discuss partnership opportunities.

Support

Speak with our technical team about your needs

Our specialists provide expert calibration support and technical guidance.

Growth

Purchase Temprecord products

Contact our sales team for tailored advice or conveniently place your order through our online store.