Frequently asked questions

Please note that each Temprecord Software application has a comprehensive Help section in the Help Menu.  There are also help documents available for download from this page. You can also review our online help manual here

If you cannot find your answer in the questions below, please call or email us for assistance.

I just received my new Temprecord data logger – how do I use it for the first time?

My logger won't start with the button...

The software is not recognising my data logger when I put it in the Temprecord reader interface

I am running Windows 7 64 Bit or Windows 8 - why is the software not working?

What do the flashing red and green LED's signify?

Why is the Red or Green LED still flashing after the logger has been stopped?
When I set the parameters to Fahrenheit, the parameters in the software are not letting me set the upper and lower limit. It says that will I lose all of the data on my logger if I re-use it?
I want to compare multiple loggers - how do I do this with your software?

I am getting inconsistencies in temperature results from inserting probes into products...

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